Intercultural skills constitute an entire set of tools which help us to function effectively in a multicultural environment. Cultural, geographical and religious differences mean that we view reality and even social roles in disparate ways and, when we need to communicate or work towards closer collaboration, that can often give rise to problems. Building a multicultural team with a genuine ability to collaborate is a true challenge.
Where and how have you run into this problem on your own account? Perhaps you’re charged with leading a group of people hailing from various parts of the world? Or maybe you’re dealing with a client base representing an array of nationalities? No matter what it is that you’re struggling with, one thing that’s certain to be of driving importance to you is building long-lasting and satisfying relationships.
The training is ideally suited to anyone who has contact with an international environment and would like to improve their communication with people from other cultures and achieve a better understanding not only of foreigners, but also of themselves.
What kind of results can you expect from intercultural skills and communication training?
The training will help you to:
- Establish long-term relationships with your clients
- Sell more effectively on foreign markets
- Move towards problem-free management of your international team or teams
- Explore the wealth inherent in diversity and learn how to use it
- Learn how to negotiate in the spirit of understanding without barriers
- Rid yourself of stereotypes and prejudices
- Acquire knowledge of the behaviour and mind sets of people from other cultures.
Simply contact me to discuss your expectations ... and start communicating without barriers!
Who will benefit from training in intercultural skills and communication?
- Managers of multicultural teams
- Employees working in multicultural teams
- Companies and organisations with diversity management practices in place
- Sales specialists dealing with customers from other countries
- People involved in negotiations with foreign partners
- Employees looking after foreign visitors
- People who make frequent business trips abroad
- People setting off to work abroad
- Officials in state institutions providing services to foreigners
- HEI employees involved in student exchanges and training for foreigners
- Education workers teaching children, young people and adults from other cultures
- Employees and volunteers working on humanitarian missions
- Public administration employees
- Health service employees
- Anyone and everyone who sees the endless potential inherent in diversity.